PRIVACY POLICY

Last updated: April 1, 2025

This Privacy Notice for WIZ Holdings Pte Ltd (“we,” “us,” or “our”), the managing entity behind the ALEO platform, describes how and why we may collect, store, use, and/or share (“process”) your personal information when you engage with our services (“Services”), including when you:

  • Register and use the ALEO platform via training or personal accounts
  • Participate in task-related activities such as hotel data submissions
  • Engage with us in any other related manner, including customer support or referrals

If you have any questions or concerns after reviewing this notice, please reach out via the ALEO system's internal customer service or your assigned mentor.

SUMMARY OF KEY POINTS

This summary outlines the main areas of our Privacy Policy. Please refer to the full document for detailed information.

What personal information do we process?

We collect account information such as name, phone number, and activity data (e.g., task completion logs, deposits, and commissions). No biometric, racial, religious, or health-related data is collected or processed.

Do we process any sensitive personal information?

No. ALEO does not request or process sensitive categories of personal data.

Do we collect any information from third parties?

No. All data is provided voluntarily by the user and processed only within ALEO's internal platform.

How do we process your information?

We use your data to assign tasks, calculate commissions, monitor account activity, and verify identity for support and payout purposes. All processing is based on task system logic and transparent recordkeeping.

In what situations and with which parties do we share personal information?

We do not share or sell user data to any third-party marketers or platforms. Data is only processed within ALEO's internal ecosystem or shared with official service tools (e.g., payment gateways) when required to fulfill your requests.

How do we keep your information safe?

We implement appropriate technical and organizational security measures including platform encryption, wallet authentication, and activity logging. No system is completely immune to risk, but ALEO continuously reviews its data infrastructure for reliability and integrity.

What are your rights?

You may request account deactivation or data deletion at any time. All pending tasks must be completed, and your account balance must exceed the minimum withdrawal threshold before final closure can proceed.

How do you exercise your rights?

Please contact the platform's customer service team through the in-app system or through your referring mentor for any data-related inquiries.

1. WHAT INFORMATION DO WE COLLECT?

Personal Information You Disclose to Us

We collect information you provide directly when registering an ALEO account, participating in training, submitting hotel tasks, or communicating with our platform representatives. This includes:

  • Full name
  • Email and phone number
  • Task history and account balance activity

We do not collect or process any sensitive personal information.

Information Automatically Collected

The ALEO system may automatically log basic technical information, such as:

  • Device and browser details
  • IP address and system activity logs
  • Timestamped usage (login and task submission data)

This data helps us ensure smooth operation of the platform and protect user accounts against fraud or abuse.

2. HOW DO WE PROCESS YOUR INFORMATION?

We process your personal data in accordance with the requirements under Singapore's Personal Data Protection Act (PDPA) and applicable data protection laws in the region where our services are used. Your data is used for the following purposes:

  • To assign and manage task submissions
  • To calculate and display commissions earned
  • To provide support, troubleshoot issues, and process withdrawals
  • To maintain platform integrity and prevent misuse

All task-related transactions and user actions are recorded securely in the platform.

3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?

We process your data under lawful bases including:

  • Consent (when you create or use an ALEO account)
  • Contractual necessity (to carry out training or task functions)
  • Legitimate business interest (platform monitoring and fraud prevention)

If required by local laws (e.g., EU or UK GDPR), you may withdraw consent at any time by discontinuing use of the platform and contacting us.

4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

We do not sell or publicly share your data. However, we may disclose data:

  • To authorized ALEO operations staff (e.g., payout, verification)
  • In response to legal requirements or system abuse
  • To payment gateway providers or customer support agents strictly for operational purposes

5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

We may use cookies or basic session tracking to manage login status and ensure platform functionality. These technologies are never used for advertising purposes and are limited to essential system operations.

6. HOW LONG DO WE KEEP YOUR INFORMATION?

We retain user account records only for as long as necessary to support active use of the ALEO platform. If you become inactive for a significant period or request account closure, we will archive or delete your data in accordance with applicable data protection laws.

7. HOW DO WE KEEP YOUR INFORMATION SAFE?

We maintain technical safeguards including:

  • Encrypted storage of key account data
  • System login protection and audit logs
  • Controlled staff access to user data

While no system is entirely immune to risk, ALEO is designed with multiple layers of protection to reduce the likelihood of unauthorized access or data misuse.

8. DO WE COLLECT INFORMATION FROM MINORS?

The ALEO platform is not intended for individuals under the age of 18. We do not knowingly collect data from or provide services to minors. If we become aware of such data, it will be promptly removed.

9. WHAT ARE YOUR PRIVACY RIGHTS?

Depending on your location, you may have the right to:

  • Request access to or correction of your personal data
  • Request deletion of your account data
  • Withdraw consent to continued processing

To exercise any of these rights, please contact ALEO support through the official platform support channel. Requests will be processed in accordance with applicable laws.

Contact

For questions regarding this Privacy Notice, please contact us via your platform dashboard or support representative. If your account is managed via referral, you may also reach out through your assigned ALEO mentor.